Privacy Policy

Privacy Policy mbi88 – Your Personal Data Protection

Mbi88 is fully committed to protecting the privacy and security of every member's personal data. This document transparently explains how we collect, use and safeguard your information.

Last Updated: 1 January 2026
256-bit SSL
Bahasa Malaysia

Mbi88's Six Data Protection Principles

Every piece of data you share with mbi88 is managed according to these six core principles – not just words, but our daily practice.

🔐

High-Grade Encryption

All data transmitted between your device and the mbi88 servers is protected with 256-bit SSL encryption – the same security standard used by leading banking institutions in Malaysia.

🚫

No Data Sales

Mbi88 does not sell, rent or trade members' personal data to any third party for marketing purposes. Your data is used solely to manage your account and improve your experience.

🎯

Minimum Data Collection

We only collect data that is strictly necessary to deliver our services. No excessive information is requested – every field you complete has a clear, communicated purpose.

👁️

Full Transparency

Mbi88 is always transparent about how your data is used. You can request a data usage report at any time through our support team, which operates 24 hours a day.

✅

Control in Your Hands

You have the right to access, amend, or request deletion of your personal data. All requests are handled within a reasonable timeframe by our dedicated privacy team.

🏛️

Legal Compliance

The mbi88 privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards, ensuring your data is managed in accordance with current legal requirements.

Your data is safe. mbi88 uses 256-bit SSL encryption for all data transmissions between you and our platform.

1Introduction

Mbi88 ("we", "Platform" or "company") is committed to protecting the privacy and security of all users' and members' personal data. This Privacy Policy explains in detail how we collect, process, store and protect your personal information when you use the mbi88 website and services.

By registering an account or using any part of the mbi88 platform, you agree to the terms of this Privacy Policy. This document should be read together with Terms and Conditions as well as Responsible Gaming Policy us.

Important Note: This policy applies to all registered members of mbi88 and visitors to our website. If you disagree with any part of this policy, please discontinue use of the platform.

2Data We Collect

Mbi88 collects various types of information to enable us to provide a safe, fair and high-quality service. All data is collected transparently and only when necessary.

Data Type Example Information Purpose of Collection
Identity Data Full name, IC number, date of birth KYC verification and fraud prevention
Contact Data Email, mobile number Account communications and OTP verification
Financial Data Bank account details, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser Account security and fraud detection
Gaming Data Wagering history, wins records Legal compliance and responsible gaming
Cookie Data Language preferences, login sessions Improve user experience

3How We Use Your Data

Every piece of data we collect is used responsibly and only for the stated purposes. mbi88 will not process your data for any other purpose without your explicit consent.

  • Verify your identity and meet mandatory KYC requirements
  • Process deposits and withdrawals securely and accurately
  • Send account-related notifications, promotions, and important updates
  • Detect and prevent fraud, money laundering, and platform abuse
  • Meet applicable legal and regulatory obligations
  • Improve platform quality based on aggregate and anonymised usage patterns
  • Support responsible gaming programmes and player protection

Our Guarantee: mbi88 will not use your data for third-party advertising or sell it to marketing companies. Your preference to receive marketing communications from us can be changed at any time through your account settings.

4Data Sharing With Third Parties

Mbi88 only shares members' personal data in limited and controlled circumstances. We do not sell or rent your data to any third party for commercial purposes.

  • Payment Service Providers: Transaction information required to process deposits and withdrawals is shared with approved and regulated payment processors
  • Game Providers: Minimal session data is shared with licensed game providers solely to ensure games function properly
  • Authorities: mbi88 will disclose information to law enforcement authorities or regulatory bodies when required by law
  • KYC Services: Identity documents are shared with licensed identity verification providers for verification purposes only
  • Technical Partners: Technical infrastructure providers bound by strict confidentiality agreements

Please Note: All third parties receiving data from mbi88 are bound by strict data protection agreements and are only permitted to process that information for the specified purposes.

5Data Security

The security of your personal data is mbi88's top priority. We continuously invest in the latest security technologies and procedures to ensure your information remains protected at all times.

  • 256-bit SSL encryption for all data transmission between your device and our servers
  • Passwords are stored using strong hashing algorithms – your password is never stored in plain text
  • Intrusion detection system (IDS) operating 24 hours a day, 7 days a week
  • Two-factor authentication (2FA) is available for all member accounts
  • Regular security audits conducted by qualified independent parties
  • Internal access to personal data is restricted on a need-to-know basis only
  • Secure and encrypted data backups to ensure service continuity

While mbi88 takes comprehensive security measures, no system can be guaranteed 100% secure. We encourage you to also take your own protective steps, such as using a strong password and not sharing your login details.

6Cookies & Tracking Technologies

Mbi88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login session authentication and security – cannot be disabled
  • Performance Cookies: Collect anonymous information about how you use the platform to help us improve our services
  • Functional Cookies: Save your preferences such as language and display settings for your convenience
  • Analytics Cookies: Helps us understand aggregate usage patterns to improve the platform

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the mbi88 platform.

7Your Rights Over Personal Data

As a mbi88 member, you have clear rights over your personal data under Malaysia's data protection laws. We respect and facilitate the exercise of these rights.

👁
Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

✏️
Right to Rectification

You may request corrections to inaccurate or outdated data through your account settings or by contacting customer support.

🗑️
Right to Erasure

You may request deletion of your personal data, subject to any applicable legal retention obligations.

🚫
Right to Object

You may object to the processing of your data for direct marketing purposes at any time, with no effect on your account.

To submit any request regarding your personal data rights, contact the mbi88 support team via live chat 24/7. All valid requests will be processed within 14 working days.

8Data Retention Period

Mbi88 retains your personal data for as long as your account is active or as long as needed to fulfil the purposes stated in this policy. Specific retention periods depend on the type of data and legal requirements.

  • Active account data is retained for as long as the account remains active or has not been officially closed
  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's legal requirements
  • KYC verification documents are retained for a minimum of 5 years after account closure
  • Security logs and activity records are retained for 2 years for investigation purposes if required
  • Data that is no longer required will be securely deleted or anonymised

9Links to Third-Party Sites

The mbi88 platform may contain links to third-party websites or services from time to time. This Privacy Policy applies to the mbi88 platform only and does not cover the privacy practices of any external websites.

Mbi88 is not responsible for the privacy policies or content of third-party websites. We encourage you to read the privacy policy of every website you visit and understand how your information is used by others.

Please be cautious when clicking links that appear to be related to mbi88 but lead to a different domain. mbi88 operates only on its official domain and will never ask for your login details through any other website.

10Changes to the Privacy Policy

Mbi88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform improvements. Members will be notified of any significant changes via:

  • Notices displayed prominently on the platform's home page
  • In-account notifications during the next login session
  • Email to your registered address for any material changes

The "Last Updated" date shown at the top of this document will be updated whenever changes are made. Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mbi88 handles your personal data, our team is ready to assist.

  • Live chat 24/7 directly on the mbi88 platform – the fastest way to get a response
  • Email our privacy team at: [email protected]
  • All privacy enquiries will be responded to within 3 working days
  • Personal data rights requests will be resolved within 14 working days

For privacy complaints that have not been satisfactorily resolved, you have the right to contact Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory authority.

Your Data Is Safe with mbi88

With industry-grade encryption and a transparent privacy policy, you can enjoy your gaming experience with complete peace of mind. Register a free account today and experience the difference.

Bahasa Melayu